Our Transitions project is designed to help young adult carers reach their full potential in life.

A Young Adult Carer is somebody aged between 16 and 24 years old who cares for, or is affected by, a family member who has any of the following:

  • Physical disability
  • Long-term physical illness
  • Mental health problem
  • Learning difficulty
  • Drug or alcohol misuse problem

Caring can mean giving someone practical help, like helping a parent to get dressed, but it can also be in the form of emotional support, for example caring for someone with mental health problems.

We recognise that being a Young Adult Carer can often be rewarding but you might feel that you are missing out on the opportunities that your friends take for granted. To help, we can offer:

Someone to talk to

It can be really helpful to offload or talk through the things that are worrying you. This might be about money worries, bereavement, or your emotional wellbeing. We offer confidential one to one appointments with specialist Young Adult Carer Support Workers, and can meet at home or in the community at a time that suits you. We can also provide direct access to our counselling service.

Time for you

We run regular socials and days out for Young Adult Carers to offer a break from their caring role and the opportunity to meet other young people with similar experiences. This also provides a chance to learn new skills and have new experiences. We can explore arranging extra support for the person you care for to allow you to have a break.

Family support

We understand that the person you care for or other people in your family may need support as well. We can provide specialist support to improve family relationships and referrals to other agencies who may be able to help members of your family.


We can help you to make sure you and your family are accessing the right benefits and support, and apply for specialist funding including driving grants and education bursaries.

If you are not sure whether we can provide the support that is right for you, we are happy to arrange an informal chat to answer any questions. If you are interested in finding out more, please get in touch:
T: 01603 219924



Twitter: @NFCTransitions

Our Young Adult Carers services are generously funded by the Big Lottery Fund and Comic Relief.

funded by the Big Lottery Fund.

Supporting Young Carers.


Supporting young people and their families affected by drug or alcohol misuse.

Norfolk Family Carers is excited to be partnering with The Matthew Project on the new Unity service (formerly the U18 service) providing support to children, young people and their families affected by substance misuse.

The Unity service has two elements:

  • Support for young people who are misusing substances themselves and their families.
  • Support for children, young people and their families who are affected by the misuse of others.

Norfolk Family Carers is involved in the Young Carers element of the service and Young Carers access the following support:

  • 1:1 support from a Young Carers worker or counsellor,
  • Access to time for themselves; enabling children/young people to gain confidence, self-esteem, develop new skills and to have fun
  • Advice and information for a Young Carer about how to support a parent or family member using substances,
  • Advice and information about substances
  • Referral on to other agencies that can help, including Carer group

The service for those affected by the substance misuse of others will provide parenting courses, enabling parents to discuss issues of substance misuse with others in a similar situation.

The service has workers based across the county in Kings Lynn, Great Yarmouth and Norwich and workers can visit families or young people anywhere in Norfolk.
The Matthew Project’s Young People Teams are available between 9am-5pm, Monday – Friday and 4:30pm on Fridays. Please leave a message and they will get back to you as soon as they can.

If you are a young person and would like to talk to someone outside of these hours, please contact Childline on 0800 1111.

Please send referrals to:

Address: The Matthew Project: Unity @ The Annexe, 83-87 Pottergate, Norwich NR2 1DZ

Office: 01603 216 420 (referrals)


Text: 07797 800 966

Helpline: 0800 970 4866


Supporting Young Carers.